Welcome to Dice. These Terms of Service govern your access to and use of our website, products, and services. By visiting or placing an order on dicenaturals.com you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Who can use the Site

You must be at least 18 years old to place an order on the Site. If you are under 18, you may use the Site only with parental or guardian permission. By using the Site you confirm you are legally able to enter into binding contracts in India.

2. Definitions

“Products” means any skincare items sold by Dice. “We”, “us”, or “our” means Dice. “You” or “your” means the customer or visitor to the Site.

3. Account creation

You may create an account to place orders, save preferences, and track purchases. Keep your password secure. You are responsible for activity on your account and must notify us immediately of any unauthorized use.

4. Orders, pricing and payment

All orders placed on the Site are subject to acceptance and availability. Prices are shown in Indian rupees and include applicable taxes unless stated otherwise. We reserve the right to update prices or correct errors. Payment must be made at checkout using the payment methods available on the Site. We will not charge your card until your order is confirmed.

5. Shipping, delivery and title

Shipping times are estimates only. Title and risk of loss pass to you on delivery. For orders shipped by third parties, any delivery estimates provided by the shipping partner apply.

6. Cancellation, returns and refunds

We accept returns and offer refunds or exchanges in line with our Returns Policy published on the Site. Consumable products are handled carefully for safety and hygiene. If you believe you have received a defective or incorrect item, contact customer care within the timeframe specified in our Returns Policy so we can assist. Refunds will be processed to the original payment method after we inspect the returned item.

7. Product information and usage

We describe products on the Site to the best of our ability, including ingredients and suggested use. Natural ingredients can vary between batches. If you have allergies, medical conditions, or are pregnant, consult a healthcare professional before using any product. Our product descriptions are not medical advice.

8. Safety and allergy disclaimer

Our products use natural ingredients. Still, ingredients may cause reactions in sensitive individuals. By purchasing or using our products you acknowledge the risk of allergic reaction. Always patch test new products as instructed.

9. Intellectual property

All content on the Site, including text, images, logos, product photos, and design, is owned or licensed by Dice and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our written permission. For permitted use of our brand assets please contact us.

10. User content and reviews

If you post product reviews, photos, or other content on the Site, you grant Dice a royalty-free, worldwide, perpetual, transferable license to use, adapt, and publish that content for marketing and other business purposes. Please do not post content that violates privacy, is illegal, or infringes others’ rights.

11. Promotions, discount codes and loyalty

Promotions are subject to specific terms. We may modify or withdraw offers at any time. Only one discount or offer may be applied per order unless specified. Loyalty programs are governed by their own terms which will be available on the Site.

12. Privacy

We collect and process personal information according to our Privacy Policy, which is incorporated into these Terms. Please read it to understand how we use your data.

13. Third party links and services

The Site may contain links to third party sites, apps, and services. We are not responsible for third party content, practices, or policies. Links do not imply endorsement.

14. Limitation of liability and disclaimers

To the fullest extent permitted by law, Dice and its affiliates are not liable for indirect, incidental, special, or consequential damages arising from your use of the Site or products. Our total liability for claims related to any product or the Site is limited to the amount paid by you for the product or service that gave rise to the claim.

15. Indemnity

You agree to indemnify and hold Dice and its officers, employees and partners harmless from claims, losses, liabilities, damages, and expenses (including legal fees) arising out of your breach of these Terms or your misuse of the Site or products.

16. Force majeure

We are not liable for delays or failures to perform caused by events beyond our reasonable control, including natural disaster, strikes, supply shortages, governmental action, or infrastructure failures.

17. Changes to these Terms

We may update these Terms from time to time. When changes are material we will post a prominent notice on the Site or email account holders. Continued use of the Site after updates means you accept the revised Terms.

18. Governing law and disputes

These Terms are governed by the laws of India. Any disputes arising from or related to these Terms or the Site shall be subject to the exclusive jurisdiction of the courts located in India.

19. Contact

If you have questions about these Terms or need support, contact our care team: careatdice@gmail.com